If you're looking for another Algomo alternative, boost.ai is worth a look. This platform offers enterprise-grade conversational AI that's designed to improve customer satisfaction and automate customer service. It includes AI chat and voice bots for personalized interactions, omnichannel consistency, 24/7 coverage and a hybrid approach that combines human and virtual agents. With pre-built integrations with existing systems and a drag-and-drop conversation builder, boost.ai is designed to be scalable and secure while maintaining high-quality interactions.
Another good option is Ada, which specializes in AI-powered customer service automation. Ada replaces traditional scripted chatbots with AI-powered customer service that can resolve more than 70% of customer issues on its own. It supports multilingual interactions, automated resolution measurement and coaching for AI agents, and integrates with key business systems. The company has shown strong results, including a 2x increase in automated resolution rates and cost savings, and is used by companies in e-commerce and fintech.
For e-commerce specifically, DigitalGenius offers immediate care and personalized answers to pre- and post-purchase questions through conversational and visual AI. With deep integrations with shipping carriers, e-commerce platforms and other providers, DigitalGenius is designed to quickly answer customer questions and proactively resolve issues. It also offers generative AI for empathetic interactions and advanced analytics for optimizing performance, helping ecommerce businesses improve customer satisfaction and lower response times.
Verloop is another contender, designed to automate customer support with features like automated chat and voice support, contextual conversations and multilingual interactions. It helps agents work more efficiently while improving customer satisfaction with tools like the bot builder, NLP-powered FAQ and real-time monitoring. Verloop.io is designed for businesses across multiple industries and has been shown to improve response times and customer satisfaction.