If you want a more powerful live chat service that spans your website and mobile app for 24/7 customer support, ChatBeacon is a good choice. It has AI chatbots that handle multiple languages, live video chat and agent collaboration tools. You can customize the chat windows and use a management portal to manage multiple agents and websites. It also can be integrated with more than 1,000 apps using Zapier.
Another contender is Kommunicate, which uses generative AI to automate and optimize customer inquiries. It supports more than 100 languages and can be integrated across websites, mobile apps and messaging apps. The company's platform is built with enterprise-grade security and offers several pricing plans, including a 30-day free trial.
Last, Comm100 has an omnichannel communication platform that centralizes customer engagement. It includes enterprise-class live chat, automation, email management and more. The platform is designed with security and compliance in mind, so it's a good choice for industries like healthcare and banking.