WeConnect

WeConnect is a customer engagement platform that combines the power of AI chatbots with the warmth of human touch to help you deliver exceptional customer support, generate leads and communicate with your audience. This user-friendly platform features a no-code conversation builder, advanced design customization and multichannel agent dashboards to manage live conversations across multiple channels.

Some of the key features of WeConnect include:

• No-Code Conversation Builder: Build powerful conversations with an intuitive drag-and-drop interface, using 18+ components.
• AI-Powered Chatbots: Train an AI on your own data set and combine it with rules-based components and/or live chat.
• Advanced Design Customizations: Select from various conversational interfaces and match your brand's identity and style.
• Multichannel Agent Dashboard: Manage live conversations through live chat, video chat, WhatsApp and offline messages.
• Advanced Conversation Analytics: Track and optimize engagement performance.
• WhatsApp Integration: Reach customers in real time with the WhatsApp Business API.

WeConnect enables users to embed the chat widget into multiple platforms and channels, allowing for easy and intuitive deployment. The platform also offers seamless human takeovers, allowing agents to jump into the conversation when needed. Both web and mobile apps are available, so customers can interact with your brand on any device.

Pricing plans depend on the number of conversations and AI chatbots you need:

• Free: 100 monthly conversations and 1 AI chatbot.
• Lite: €390/year for 500 monthly conversations and 2 AI chatbots.
• Pro: €990/year for 2,500 monthly conversations and 4 AI chatbots.
• Business: €3,990/year for 15,000 monthly conversations and 20 AI chatbots.
• Enterprise: Custom pricing for large businesses.

WeConnect is designed for businesses that want to improve their customer engagement by combining the power of AI and the human touch. It offers a user-friendly interface and advanced analytics to help you optimize customer communication.

Published on June 12, 2024