Question: Is there a platform that can help me create interactive campaigns that make customer interactions more relevant and personalized?

If you're looking for a platform to build interactive campaigns that personalize customer interactions, Haptik is a good choice. It includes a range of tools like Gen AI Web Q&A for customer service, Gen AI Sales Assistant for personalized buying advice, and a Conversation Studio for low-code interface design. The platform spans multiple engagement channels like WhatsApp, Instagram Direct and Google Business Messages so businesses can personalize interactions and improve customer satisfaction and operational efficiency.

Another good option is boost.ai, an enterprise-focused conversational AI platform. It uses AI chat and voice bots for personalized interactions, high traffic volumes and omnichannel consistency. The platform also has a conversational builder and no-code abilities so you can automate customer service while maintaining high-quality interactions.

If you want to automate and personalize customer support, Verloop has a lot to offer. It includes automated chat and voice support, agent empowerment tools and support for multiple languages. With the power of Generative AI, Verloop.io helps businesses deflect support requests and improve overall customer satisfaction in e-commerce, banking and other industries.

Last, Braze is a customer engagement platform that uses AI to manage personalized, real-time interactions across channels like email, mobile apps and SMS. It includes data activation, journey orchestration and real-time execution abilities that make it a good choice for optimizing onboarding and reducing churn in retail and media.