Canary is a comprehensive hospitality management platform designed to enhance the guest experience and optimize hotel operations. It includes features like personalized experiences, targeted upsell opportunities, and centralized communication through AI. Canary automates the guest journey, integrates with various systems, and provides custom pricing to meet specific hotel needs. The platform offers robust tools to streamline operations, reduce fraud and chargebacks, and increase positive reviews.
Another great option is HiJiffy, a guest communication platform that uses AI automation to optimize hotel operations and boost guest satisfaction. HiJiffy includes digital check-in/check-out, personalized messaging, and guest surveys, centralizing and automating customer care to improve communication efficiency. The platform supports multiple languages and offers flexible pricing plans, leading to significant reductions in incoming calls and improved booking conversion rates.
For a holistic approach to improving customer satisfaction and loyalty, TrustYou offers a suite of products including the Customer Experience Platform (CXP), Customer Data Platform (CDP), and a chatAI Platform. These tools analyze surveys and reviews, provide AI-assisted feedback responses, and offer targeted marketing efforts. TrustYou integrates seamlessly with 95% of customer data and review partners, making it a reliable solution for enhancing the booking experience and reducing operational costs.