Question: I'm looking for a hospitality platform that can improve guest satisfaction and increase revenue through personalized services and engagement.

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Canary

Canary is a comprehensive hospitality management platform designed to enhance the guest experience and optimize hotel operations. It includes features like personalized experiences, targeted upsell opportunities, and centralized communication through AI. Canary automates the guest journey, integrates with various systems, and provides custom pricing to meet specific hotel needs. The platform offers robust tools to streamline operations, reduce fraud and chargebacks, and increase positive reviews.

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HiJiffy

Another great option is HiJiffy, a guest communication platform that uses AI automation to optimize hotel operations and boost guest satisfaction. HiJiffy includes digital check-in/check-out, personalized messaging, and guest surveys, centralizing and automating customer care to improve communication efficiency. The platform supports multiple languages and offers flexible pricing plans, leading to significant reductions in incoming calls and improved booking conversion rates.

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TrustYou

For a holistic approach to improving customer satisfaction and loyalty, TrustYou offers a suite of products including the Customer Experience Platform (CXP), Customer Data Platform (CDP), and a chatAI Platform. These tools analyze surveys and reviews, provide AI-assisted feedback responses, and offer targeted marketing efforts. TrustYou integrates seamlessly with 95% of customer data and review partners, making it a reliable solution for enhancing the booking experience and reducing operational costs.

Additional AI Projects

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Asksuite

Automates routine tasks and drives more bookings and revenue through AI-powered booking assistants, omnichannel inboxes, and inbound reservation CRMs.

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Allora

Maximizes hotel revenue and guest relationships through AI-driven distribution, acquisition, and retention tools, increasing direct bookings and loyalty.

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Crave

Personalized guest experiences through AI-powered in-room tablets and mobile solutions, offering seamless access to hotel services and driving revenue growth.

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Cendyn CRM

Combines guest data from multiple sources into a unified profile, enabling personalized experiences and data-driven decisions to drive profitable revenue.

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Akia

Automate routine tasks with AI-powered chat, freeing staff to focus on high-level business needs and delivering personalized guest interactions.

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Innkeeper

Monitor competitors in real-time and receive AI-powered rate suggestions to stay competitive, while automating front desk tasks and streamlining hotel operations.

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Welcome Compass

Creates personalized digital welcome guides for short-term rentals, automating and customizing the guest experience with house guides, local recommendations, and instant chat features.

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Fishbowl

Combines CDP and CRM to create a complete guest profile, enabling restaurants to maximize ROI through automated, targeted marketing campaigns.

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Feedback

Turns customer feedback into actionable insights, prioritizing key aspects of customer experience, and providing detailed analysis and trend spotting to improve service and satisfaction.

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Sojern

Unlock unparalleled travel demand insights and maximize marketing spend with AI-powered targeting.

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EliseAI

Automates resident communication, maintenance requests, and leasing operations 24/7, personalizing the experience and freeing staff to focus on in-person interactions.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Viff

Generates polite and contextually relevant responses to guest reviews in real-time, maintaining a consistent brand tone and voice across all reviews.

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Broadly

Streamline operations and deliver 5-star customer experiences with an all-in-one platform that automates review requests, simplifies operations, and leverages AI to save time.

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Lighthouse

Provides actionable market insights, business intelligence, and pricing solutions to help travel and hospitality businesses maximize revenue through data-driven decisions.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

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Goodays

Tracks customer satisfaction across all channels, analyzes metrics, and provides actionable insights to help companies deliver on customer expectations and boost loyalty.