Akia

Akia also offers a guest messaging platform tailored for the hospitality industry so hotels and vacation rentals can personalize interactions without requiring guests to download apps. The platform is automated so teams can focus on delivering world-class hospitality without as much manual labor.

Among Akia's features are:

• Mini Apps: Create visually appealing interactions that guests can use through text messaging without having to download an app.
• Automations: Leverage AI-powered chat to automate routine tasks so staff can focus on higher-level business needs.
• Integrations: Connect with a variety of property management systems (PMS) like Book4time and Track PMS to provide a better guest experience and improve operations.

Akia's platform is designed to address specific pain points in the hospitality industry, including:

• Arrival Guide: Share neighborhood information and provide step-by-step instructions for a smooth arrival.
• Food Menus: Move room service menus online for easy updates.
• Registration Cards: Collect IDs, signatures and security deposits ahead of time.
• Pet Waiver: Ensure pet owners understand and agree to hotel policies.

Akia is geared for hotels and vacation rentals, and its goal is to help them provide a better guest experience through personalized and efficient interactions. Integrations with a variety of PMS systems mean automated processes for guest communication and access.

Akia's pricing is customized, with four tiers (Bronze, Silver, Gold and Platinum) offering different combinations of features and touchpoints. The company offers real-time results, including 82% guest engagement, 30% AI-powered messages and a 125% increase in 5-star reviews.

Akia is designed to help hospitality businesses run more efficiently, improve the guest experience and increase revenue through automation and personalized interactions. By offering a guest messaging and engagement platform, Akia helps hotels and vacation rentals deliver a better experience while reducing manual labor and improving overall efficiency.

Published on July 14, 2024