Question: Can you recommend a platform that automates routine tasks in hospitality, so my staff can focus on higher-level business needs?

If you're looking for a platform to automate some of the drudgery of the hospitality industry, Asksuite is a good option. It's an AI-powered omnichannel service platform for hotels and resorts. Asksuite marries AI booking assistants, omnichannel inboxes and inbound reservation CRMs to span many communication channels, automate some of the work and increase bookings and revenue. It can be integrated with more than 250 hotel tech stacks and offers a range of resources to help hoteliers improve their services and operations.

Another contender is Canary, which offers a comprehensive hospitality management platform. Canary includes a digital guest journey platform that automates and streamlines hotel operations. That includes personalized experiences, targeted upsell opportunities and centralized communication with AI. It integrates with hotel property management systems and other operations systems, with custom pricing based on specific hotel needs. Canary promises to improve the guest experience, increase revenue and cut operational inefficiencies.

For hotels that want to be more guest-centric, Akia offers a guest messaging platform that can create personalized interactions without requiring guests to download an app. Akia includes AI-powered automated actions, mini apps for interactive messaging and integration with property management systems. The platform is designed to increase guest engagement, reduce labor and increase revenue through personalized interactions and automated tasks.

Last, Innkeeper is an all-in-one hotel management suite that combines software and AI tools to improve hotel operations and revenue. Features include real-time competitor rate tracking, automated call and text handling, a SEO-optimized website builder and marketing and operations tools. Innkeeper can be integrated with existing property management systems and is cloud-based for easy access, all designed to make hotel operations easier and improve the guest experience.