Aisera

Automates work across multiple domains, increasing productivity, accuracy, and cost savings with a suite of AI solutions and domain-specific Large Language Models.
Generative AI Automation Solutions Customer Support Automation

Aisera is a full-stack Generative AI platform that automates work across multiple domains including IT, HR, customer support, sales and operations. It provides a suite of AI solutions that work together to increase productivity, accuracy and cost savings.

Aisera's features include:

  • AiseraGPT: Automates work, action workflows and knowledge across all domains.
  • AI Copilot: Provides proactive AI concierge services with customizable prompts and workflows.
  • AI Search: Provides enterprise-wide, LLM-powered search that is personalized and privacy-aware.
  • Agent Assist: Increases agent productivity with answers, summarizations and next-best actions.

The platform enables users to quickly find information, auto-resolve mundane work and reduce hallucinations with domain-specific Large Language Models (LLMs). Aisera also takes a responsible AI approach with TRAPS (Trusted, Responsible, Auditable, Privacy, Secure) to ensure the highest level of security and privacy.

Aisera has been recognized by industry analysts including IDC, Forrester and EMA for its innovative approach to generative AI and the effectiveness of its products in a variety of use cases. Customers have reported substantial cost savings and improvements in resolution rates, employee satisfaction and customer satisfaction.

Pricing varies depending on the solutions chosen and specific use cases. For more information on pricing and potential ROI, customers can request a Risk-Free Gen AI Assessment.

In summary, Aisera provides a flexible and integrated suite of AI tools to help companies improve their operations, increase productivity and deliver more personalized and accurate support to their users.

Published on June 21, 2024

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