EliseAI

Automates resident communication, maintenance requests, and leasing operations 24/7, personalizing the experience and freeing staff to focus on in-person interactions.
Property Management Automation Resident Experience Management Healthcare Industry Solutions

EliseAI is a comprehensive AI assistant for the housing and healthcare industries. The platform includes a suite of tools to enhance communication, streamline operations and personalize the resident experience.

EliseAI can be integrated with multiple communication channels, including voice, text, email and chat, so it can respond to prospects and residents 24/7. This includes scheduling tours, submitting maintenance requests, sending renewal notices and tracking payments. The AI assistant also automates mundane tasks, such as responding to emails and managing inboxes, so staff can focus on in-person interactions.

Some of the key features of EliseAI include:

  • Prospect Engagement: Responds to leads through text, email, phone and webchat to increase the likelihood of converting leads into renters.
  • Maintenance Management: Responds to resident maintenance requests 24/7, submits work orders and follows up with residents after completion.
  • Renewal Reminders: Automates lease renewal notifications 90 days before lease expiration.
  • Delinquency Management: Sends reminders and tracks payments to reduce delinquencies.
  • Centralized Leasing Operations: Schedules self-guided tours across multiple property locations.

EliseAI integrates with existing software including Yardi, RealPage, Entrata, ResMan, Knock and Funnel, minimizing manual data entry and ensuring data consistency. The platform also offers multilingual and customizable communication, allowing it to work with different asset types and community needs.

EliseCRM, included at no additional cost, is a powerful CRM tool that houses all AI interactions, tracks insights into renter data and enables centralized workflow management. This includes workflow automation, task management and in-depth AI performance analytics.

EliseAI has been trusted by over 300 top property management companies, proving its ability to streamline operations and improve the prospect-to-resident experience. By automating mundane tasks and providing personalized interactions, EliseAI empowers teams to focus on delivering exceptional in-person experiences, resulting in increased data control, better decision-making and faster renewals.

Published on July 5, 2024

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