Canary

Canary is a leading hospitality management system that helps hotels around the world to create memorable guest experiences, simplify operations and increase revenue. With more than 20,000 hotels in 80 countries using Canary, it is a comprehensive digital guest journey platform that automates and streamlines a wide range of hotel operations.

Canary is designed to create a memorable guest experience at every touchpoint, from pre-arrival to check-in, in-stay and post-stay. The platform empowers hotels to personalize guest experiences, drive more positive reviews and increase revenue through targeted upselling opportunities. Its AI technology centralizes communication, enabling self-service and scaling guest interactions, so hotel staff can focus on delivering personalized in-person hospitality.

Some of the key benefits of Canary include:

• Revenue Boost: Provides early check-in, late checkout and room upgrades to increase revenue.
• Streamlined Operations: Automates communication, enabling AI-powered guest interactions and reducing manual work.
• Chargeback Protection: Reduces chargebacks by up to 90% with a PCI-compliant platform.
• Enhanced Guest Experience: Removes front-desk lines, offers real-time messaging and provides digital tipping options.

Canary integrates with a wide range of hotel property management systems, CRMs, payment providers and other operations systems. This ensures a seamless transition for hotels of all sizes, from independent properties to large hotel brands.

Pricing is customized for each hotel based on their unique needs and requirements. Canary includes unlimited users, data and support in every subscription, so hotels can scale and grow with confidence.

Real-world results demonstrate the impact of Canary:

• 350% increase in 4- and 5-star reviews
• 40% reduction in front-desk work
• 200% increase in upsell revenue
• 90% reduction in fraud and chargebacks

Hoteliers can explore Canary's suite of products, including contactless check-in, guest messaging, digital tipping and more. The platform is designed to meet the needs of various roles within a hotel, from front office staff to finance leaders, with tools that address different responsibilities and requirements.

With its intuitive interface and powerful features, Canary helps hotels create memorable guest experiences, increase revenue and reduce operational inefficiencies.

Published on July 9, 2024