If you're looking for a platform to automate front desk work and handle guest requests 24/7, Asksuite is a good option. It's an AI-powered omnichannel service platform for hotels and resorts that includes AI booking assistants, omnichannel inboxes and inbound reservation CRMs to handle communications through cloud phone, email and social media. That can lead to more bookings and revenue, better reservation team management and automated routine work.
Another option is My AI Front Desk, which offers a virtual receptionist software that automates scheduling and Q&A over the phone. Businesses can have 24/7 phone coverage and schedule appointments directly. It integrates with scheduling software like Vagaro, Calendly and Booksy so you don't miss a call. The company also offers advanced analytics and a customizable knowledge base to ensure the best possible guest service.
Canary is another all-purpose hospitality management platform designed to improve the guest experience and hotel operations. It includes features like personalized experiences, targeted upsell opportunities and Centralized communication through AI. Canary integrates with a variety of hotel systems and offers custom pricing for a scalable and reliable hotel management option.
If you're looking for something more comprehensive, check out Innkeeper. It combines software and AI tools to improve hotel operations and revenue. Innkeeper features include 24/7 automated call and text handling, live rate tracking and a SEO-optimized website builder. It's designed to simplify operations and improve guest services, and it's a powerful option for hotel management.