Fishbowl

Fishbowl also offers a full guest relationship management platform built for restaurants. By combining its CDP and CRM offerings to provide a more complete guest profile, Fishbowl enables restaurants to maximize their ROI through automated marketing campaigns.

Some of Fishbowl's key features include:

• Connections Marketplace: Integrations with the restaurant industry's top providers to ensure data flows seamlessly and is used effectively.
• Segmentation: AI-powered tools to create and scale targetable audiences based on a variety of attributes including behavior, demographics and preferences.
• SMS Marketing: Personalized, targeted campaigns through automated text messages.
• Online Ordering: A branded online store for restaurants to keep more revenue and manage orders directly.
• Guest Wifi: Recognize and engage customers and deliver targeted ads to increase loyalty.

Fishbowl offers transparent pricing for restaurants, with no hidden fees. The platform is designed to help restaurants build better guest acquisition and engagement strategies, increase customer lifetime value, and generate reports based on aggregated guest data.

Fishbowl helps restaurants with all aspects of guest management, including:

• Guest Profiles: Deep, 360-degree profiles that combine transactional, behavioral, engagement and demographic data.
• Marketing Automation: Personalized email and SMS campaigns based on guest behavior to increase frequency, recency and spend.
• Analytics & Reporting: Track transactions, campaign performance, guest preferences and behavior to identify marketing and revenue opportunities.

Fishbowl's platform offers practical tools to improve the guest experience, drive revenue growth and streamline operations. With online ordering and guest Wifi management, restaurants can maintain control over their brand and customer interactions while tapping into advanced analytical capabilities to make data-driven business decisions.

Published on June 26, 2024