For a more comprehensive guest relationship management system that also handles online ordering and WiFi, Fishbowl is a powerful option. It's geared for restaurants, with tools for more in-depth guest profiling, automated marketing and guest WiFi management. It includes an online ordering system and 360-degree guest profiles, along with marketing automation and analytics to help you optimize operations and maximize customer lifetime value.
Another strong contender is Popmenu, which offers a range of tools to capture guest information, personalize marketing and consolidate operations. It offers online ordering, AI-powered phone answering and integration with big-name POS systems and third-party delivery services. Popmenu's platform is for restaurants of all sizes, and you can try it with a free demo.
If you're looking to improve service experience and reservation sales productivity, Asksuite could be a good option. This AI-powered platform is geared for hotels and resorts, improving guest interactions across multiple communication channels. It automates mundane tasks and boosts bookings and revenue with AI booking assistants and omnichannel inboxes.
For a more complete hotel management suite, check out Innkeeper. It combines AI tools with software to improve operations and revenue. Among its features are real-time competitor rate tracking, a website builder and an AI-powered front desk system. Innkeeper is designed to make hotel operations easier and guests happier, with a focus on direct booking optimization and revenue growth.