Welcome Compass

Creates personalized digital welcome guides for short-term rentals, automating and customizing the guest experience with house guides, local recommendations, and instant chat features.
Hospitality Technology Personalized Guest Experience Automated Communication Property Management Solutions

Welcome Compass is a hospitality technology platform that creates personalized digital welcome guides for short-term rental properties. The platform uses AI to create customized guides for each guest, providing a better experience and helping hosts get better ratings.

Welcome Compass is designed to automate and personalize the guest experience, including:

  • House Guides: Giving guests the information they need to know about the property.
  • Local Recommendations: Providing personalized tips on what to do and see in the local area.
  • Personalized Warm Welcome: Making sure each guest feels special and cared for.
  • Instant Chat Feature: Allowing hosts and guests to communicate easily.

The platform's AI technology creates custom guidebooks, freeing hosts from manual work and ensuring guests get a personalized experience. The result is happier guests and better ratings.

Welcome Compass also lets hosts update their guidebooks in real time so information stays fresh and up to date. The platform integrates with popular Property Management Systems (PMS) and doesn't require an app download so hosts and guests can use it on any device.

Hosts can also take advantage of advanced features like automated question response and actionable analytics. Guests can access their guides on any device and get personalized recommendations based on their preferences and needs.

Pricing is based on the number of properties you manage, with options starting at $16.50 per month per property for 1-5 properties, $8.25 per month for 6-50 properties, and $5.75 per month for 51 or more properties. All tiers include personalized guides, automation and customization. A free trial is available so you can see the benefits before signing up for a subscription.

Welcome Compass is particularly useful for vacation rental hosts, hotel and bed & breakfast owners, and property managers who want to simplify communication and improve guest satisfaction.

Published on June 11, 2024

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