Punchh

Punchh is an AI-powered customer loyalty and engagement platform for restaurants, convenience stores and retail brands. It helps businesses to build omnichannel customer loyalty programs, both in-store and online, to attract and retain customers, increase frequency and maximize spend.

Punchh connects with customers across all touchpoints, combining data from more than 200 technology integrations to give businesses a single, up-to-the-minute view of customer behavior and preferences. The platform uses machine learning to create personalized campaigns, offers and loyalty programs for each customer. And with detailed reporting on customer behavior, preferences and transactions, businesses can make data-driven decisions.

Some of Punchh's features include:

• Omnichannel Engagement: Consistent experiences across every touchpoint and channel.
• Personalized Offers: Relevant and timely offers created with AI technology.
• Campaign Management: Sophisticated and automated customer journeys.
• Loyalty Programs: Customizable program types, including banked points, spend/visit-based and tiered programs.
• Mobile App Integration: Branded apps for a seamless and intuitive customer experience.
• Subscription Management: Create recurring payments and offer guests exclusive access to products or services.

Punchh is geared for global brands, loyalty members and businesses with high monthly transaction volumes. The company counts Tropical Smoothie Cafe, WaBa Grill and Fuzzy’s Taco Shop among its customers, and says its technology has helped those brands improve customer retention and loyalty engagement.

Pricing isn't publicly disclosed, but you can request a demo to learn more about Punchh's features and pricing. By using Punchh, businesses can create a unified customer experience that drives loyalty and growth.

Published on June 24, 2024