Question: I need a system that uses AI to create targeted offers and campaigns to increase customer retention and loyalty.

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Dynamic Yield

If you're looking for a system to create targeted offers and campaigns to improve customer retention and loyalty, there are several AI-powered platforms that can help. Dynamic Yield is a good example, providing an AI-powered personalization platform that creates unique content, products and offers for each customer across multiple digital touchpoints. It offers features like hyper-personalization, predictive targeting and deep learning for personalization. It's geared for industries like eCommerce, Financial Services and Travel, and can help improve operational efficiency and revenue.

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Bluecore

Another powerful option is Bluecore, which helps retailers increase revenue by using their customer data to build targeted campaigns. It uses predictive AI models powered by real-time behavior and a patented product catalog integration to offer one-to-one recommendations and offers. The platform automates campaigns across channels including email, site, SMS and paid media to improve short-term revenue and long-term customer lifetime value.

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Optimove

For a customer-centric approach, Optimove is a good option. The platform centers customer data in marketing to provide personalized experiences, resulting in a substantial increase in customer lifetime value. It includes features like a Real-Time CDP, Multichannel Decisioning, AI Optimization and native marketing channels. Optimove serves a variety of industries, helping to improve customer loyalty and engagement.

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MoEngage

Last, MoEngage offers a scalable platform that uses AI to optimize interactions and provide personalized experiences across multiple channels. It includes customer insights, omnichannel communication and AI-powered campaign optimization. MoEngage is geared for enterprise-level brands across industries like financial services, retail and e-commerce, helping companies create targeted campaigns to drive higher engagement and ROI.

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