Punchh is an AI-powered customer loyalty and engagement platform geared for restaurants, convenience stores and retail brands. It lets businesses create omnichannel loyalty programs, collects data from more than 200 technology integration partners and uses machine learning to personalize campaigns and loyalty programs. Features include omnichannel engagement, personalized offers, campaign management and mobile app integration, making it a good fit for global brands that want to improve customer retention and loyalty engagement.
Zinrelo is another powerful option, a SaaS-based loyalty platform that marries technology with data analysis and strategy expertise. It works with retail, travel and financial services, among other industries, and can integrate with POS systems to gather customer data. Zinrelo offers features like real-time data visualization, deep data analysis, machine learning-powered segmentation and receipt scanning for offline purchases. It's been used by brands to achieve "substantial" increases in repeat sales, revenue and customer retention.
If you want a highly personalized and real-time engagement platform, Braze could be a good fit. The company's platform uses AI to orchestrate personalized interactions across multiple channels, including email, mobile app, SMS, WhatsApp and web messaging. It offers data activation, real-time triggers and journey orchestration so brands can personalize customer journeys, optimize strategies and comply with privacy regulations.
Voyado is another strong contender, with unified customer data and AI-powered targeting, automations and loyalty management. It offers multichannel marketing tools, campaign management and loyalty and reward management. More than 300 retail brands have used Voyado's platform to improve customer experiences and revenue growth, so it's a good option for any retail business looking to boost customer engagement.