Question: I'm looking for a platform that helps restaurants and retail brands create personalized customer loyalty programs across multiple channels.

If you're looking for a platform to help restaurants and retail brands create personalized customer loyalty programs across multiple channels, Punchh could be a good option. The AI-powered customer loyalty and engagement platform lets companies create omnichannel loyalty programs, connect to more than 200 other technologies and use machine learning to personalize campaigns and offers. Features include personalized offers, campaign management, loyalty programs and mobile app integration, so it's geared for global brands with high volume transactions.

Another powerful option is Zinrelo, a SaaS-based loyalty platform for launching and managing comprehensive rewards programs. It combines data analysis and strategic planning advice to customize loyalty programs for a company's needs. Zinrelo can connect to POS systems, scan receipts for offline purchases, and deliver benefits like higher repeat sales and customer retention, so it's best suited for mid-size and larger businesses.

Epsilon is another major contender, with a range of services including Epsilon Retail Media, Digital and PeopleCloud. The services are designed to create personalized customer experiences with AI and machine learning. Epsilon's customer loyalty program is designed to turn customers into lifelong fans, with measurable results and stronger connections through data-driven marketing, which could be particularly useful for retailers and restaurants.

Voyado is also worth considering, particularly for its unified customer data and AI-powered targeting, automations and loyalty management. With products like Voyado Engage and Elevate, it helps retailers personalize experiences and improve online shopping with AI-powered features. Integrating with a broad range of systems, Voyado works with more than 300 retail brands to drive revenue and improve customer experiences.