Wisely offers sophisticated, customer-centric software for restaurants to create memorable experiences and drive profitability. It combines waitlist and reservation management, table and order management, CRM and decision intelligence into a single system that helps businesses understand their customers and run their operations more effectively.
Wisely helps restaurants identify and personalize interactions with repeat customers, streamline operations and target marketing campaigns more effectively. Some of the key features include:
- Operations Intelligence: Know who your regulars are before they arrive, quote accurate wait times and orchestrate seamless pickup.
- Marketing Intelligence: Capture 100% of customer data, segment for targeted campaigns and send triggered messages across multiple channels.
- Decision Intelligence: Make menu decisions, hire and train staff based on repeat customer rates and select locations near high-value guest populations.
Customers also get:
- Automated Email and SMS Campaigns: Personalized messages based on guest behavior, such as triggered offers and welcome communications.
- Customer Segmentation: Targeted campaigns based on detailed guest data and preferences.
- Sentiment Analysis: Manage online reviews and track trends to improve customer satisfaction.
- Integrated with Major POS and Online Ordering Systems: Supported providers include Aloha, Micros 3700, Olo, OneDine, Positouch and Toast.
Wisely helps restaurants shift from a transactional mindset to a customer lifetime value approach, so they can better understand and engage their guests. The result is higher sales and better guest retention.
Published on July 13, 2024
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