Question: Can you recommend a platform that helps hotels and vacation rentals personalize guest interactions without requiring an app download?

For hotels and vacation rentals that want to personalize guest interactions without making them download an app, Akia is a good all-purpose option. Akia's guest messaging platform offers interactive messaging, automated actions powered by AI, and connections to property management systems. It can offer digital food menus, arrival guides and pet waivers, among other things, that can really help guests. With real-time analytics showing high guest engagement, Akia promises to help hotels and vacation rentals run more efficiently and make more money.

Another good option is Welcome Compass. It uses AI to generate personalized digital welcome guides for short-term rental properties, including house guides, local recommendations and instant chat. It connects to popular Property Management Systems and works on any device, so it's a good option for vacation rental hosts and property managers.

Canary is another powerful option for hotels that can help with operations and guest satisfaction. It offers a digital guest journey platform that automates many hotel operations, including personalized experiences and upsell pitches. Canary connects to hotel property management systems and CRMs for real-time messaging and digital tipping, and is designed to increase revenue and cut operational inefficiencies.

If you want an AI-powered omnichannel service platform, Asksuite is a good option. It spans multiple communication channels, automates mundane work, and boosts bookings and revenue with AI booking assistants and omnichannel inboxes. Asksuite is customizable for different hotel roles and connects to more than 250 hotel tech stacks, so it can help hotels improve service efficiency and reservation sales productivity.