If you're looking for a help desk software with mobile apps and customization to match your business, BoldDesk is a good option. It's an all-in-one package with AI copilot, no-code workflow automation, ticketing system, knowledge base, task management and mobile app support. BoldDesk's customization options and integrations with other tools let you customize customer support operations so agents can respond more quickly and effectively.
For an omnichannel support solution, Dixa offers a single interface to manage customer interactions across multiple channels. It includes AI-powered conversations, drag-and-drop flow builders and intelligent routing to help you deliver better customer service. Dixa's platform integrates with other apps to provide a single customer experience and includes a mobile app for on-the-go interactions.
Last, Pulsedesk is a lightweight helpdesk with automation using ChatGPT technology. It supports multiple channels, delegation, online chat and a mobile app for customer interactions on the go. Pulsedesk integrates with more than 5,000 other apps through Zapier and has simple pricing, making it a flexible and affordable option for handling customer requests.