AIHelp

Provides AI-powered messaging experiences and automation to improve customer satisfaction and optimize in-app operations, with customizable tools for efficient issue handling.
Customer Service Automation Chatbot Development Automated Reporting
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AIHelp is a customer support platform that helps businesses improve customer satisfaction and optimize in-app operations with AI-powered messaging experiences and automation. It offers a range of tools to customize support and workflows so businesses can efficiently handle complex issues while scaling.

AIHelp offers several features to help mobile users, including:

  • In-App Messaging: Personalized messages and reminders to users while they're in the app.
  • AI Chatbot: Automated user requests with immediate response, with escalation to human support when needed.
  • Smart Auto-Check Form: Customizable forms for users to check issues and receive feedback without human support team involvement.

For web customers, AIHelp offers a live chat experience with a friendly, conversational tone. The integrated support platform offers a range of features to support different business needs through unlimited customization.

AIHelp is available on multiple platforms, including mobile SDKs and web embedded code, so developers can easily integrate the platform into their products. It also offers features like push notifications, alerts, and user ranking and review management.

Pricing is tiered based on the number of customer support team members, the number of monthly active users (MAUs) and the number of channels used. The tiers are:

  • Professional: $56 per member per month, with an additional $0.05 per ticket.
  • AI Premium: $85 per member per month, with an additional $1.8 per 1,000 MAU.
  • Lite: $46 per member per month for email ticketing only.
  • Startup Team: Special support for startups, with all features available, priced semi-annually.

AIHelp offers a 21-day free trial so businesses can try the platform before committing to a paid plan. The company also offers dedicated account managers and multilingual support to ensure a smooth experience for users.

By using AIHelp, businesses can build better customer relationships, increase user engagement and run support operations more efficiently.

Published on June 24, 2024

Related Questions

Can you recommend a customer service automation platform that uses AI to personalize customer interactions and improve support center performance? I'm looking for a solution that offers in-app messaging and personalized reminders to improve user engagement. Can you recommend a platform that integrates AI-powered chatbots with human customer support for a seamless experience? I need a customer support tool that allows for unlimited customization and integrates with multiple platforms.

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