Question: Can you recommend a platform that integrates AI-powered chatbots with human customer support for a seamless experience?

First up is Ada, an AI-powered customer service automation platform that replaces traditional scripted chatbots with AI-driven agents. It can handle more than 70% of customer issues automatically, ensuring personalized and accurate interactions. Ada supports multiple languages, integrates with existing knowledge bases, and offers multiple communication channels, so it's a good fit for e-commerce and fintech companies.

Next is Algomo, which automates and personalizes customer support with an AI chatbot that can handle up to 85% of repetitive questions. It also offers live chat with human and AI triaging, personalized interactions in more than 100 languages, and omnichannel support. Algomo's AI agents can be connected to live data, so it's a good fit for e-commerce, travel and SaaS companies.

If you're looking for a more comprehensive customer service solution, take a look at Helpshift. The platform combines self-service, conversational support and ticketing into one customer service experience. Helpshift offers AI-powered tools like Self-Help AI and Agent AI Copilot, as well as analytics and reporting tools to help you understand your customers and agents. It's designed to reduce support costs and improve productivity.

Last is Intercom, an AI-first customer service platform that offers tools to help you deliver a great customer service experience. It includes an AI-powered inbox, AI copilot, tickets and phone support, with an AI-first approach that learns from every conversation to get better over time. Intercom is good for businesses in a variety of industries, and offers different pricing plans depending on your needs.