AI Agent Bot

Hybrid AI chatbot solution combining custom automation with human agent support to increase customer engagement and response times.
Chatbot Development Customer Service Automation Omni-Channel Integration

AI Agent Bot is designed to bridge the gap between customers and businesses with a variety of custom chatbot solutions. The platform offers a hybrid approach to AI and human support agents to increase customer engagement and response times.

Some of the key features of AI Agent Bot include:

  • Custom Bot: Train a custom bot without complex models to fit your unique setup.
  • AI + Agent: Hybrid solution that works in conjunction with human support agents.
  • Analytics: Measure customer engagement and optimize virtual assistant communication.
  • Emotion Recognition: Accurately understand the emotional state of customers.
  • Omni-Channel Integration: Host virtual assistants across multiple channels like Facebook, Slack, Twitter, Skype, Telegram, and more.

The platform automates conversations, but human agents can step in when needed. It also offers tools for testing, managing, and monitoring chatbot services, ensuring security and compliance.

AI Agent Bot promises to help businesses cut operational costs by 52%, response times by 90%, and customer care by 39%. Users can select from a variety of industry-specific solutions like event management, ecommerce, and healthcare, all designed to improve customer experience and engagement.

Pricing isn't clearly detailed, but there's a free 5,000 message offer for new users. For more information, check their website.

Published on July 26, 2024

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