Question: Do you know of a solution that can help me make data-driven product decisions by extracting insights from customer feedback?

Enterpret is a broad approach that ingests and analyzes customer feedback from social media, sales calls, support tickets and community forums, using adaptive AI models to generate insights and feedback trends. It's geared for product development teams and companies trying to become more customer-centric.

Another good option is CustomerIQ. This AI-based service collects, analyzes and quantifies customer feedback from a variety of sources, including Slack, Hubspot, Zendesk and others. It offers AI-powered highlight extraction and filtering so teams can focus on the most important actions and revenue-generating efforts. CustomerIQ is designed for enterprise-class security and scalability, so it's a good fit for teams that need to handle large volumes of customer feedback.

If you want to use advanced AI without having to write any code, Monterey AI is a good option. It can extract insights from sources like user feedback, tickets and transcripts, and offers features like Classify + Triage and Q&A + Analyze. It integrates with more than 6,000 apps and is designed to improve customer satisfaction and product development, so it's good for product managers and customer success teams.