If you're looking for a customer service platform that offers unlimited agents and real-time chat translation for global support, you might want to check out Social Intents. The platform offers real-time chat and AI chatbots that can be integrated with popular collaboration tools like Microsoft Teams and Slack. It offers unlimited agents, real-time chat auto-translation, and customizable chat widgets. Social Intents also offers custom chatbots through integration with Google's Dialogflow, so it can be a good option for global customer support.
Another good option is HappyFox, which offers unlimited agents on all of its plans. It offers live chat, customizable chat widgets, pre-chat form fields, and automated customer service through AI chatbots. HappyFox also integrates with CRM software, analytics tools, e-commerce platforms and social media, so it's good for businesses of all sizes and industries.
Algomo is another good option, which automates and personalizes customer support with AI chatbots and live chat. It offers personalized interactions in more than 100 languages and omnichannel support across email, Slack, CRM and social media. Algomo integrates with tools like Shopify and Hubspot, so it can offer industry-specific options for e-commerce and other areas.
For a full-featured customer service platform, Helpshift offers a combination of self-service, conversational support and ticketing. It also offers AI-powered tools like Language AI and Agent AI Copilot, and real-time dashboards and customizable reporting. Helpshift's pricing is based on the number of issues, so it can accommodate businesses of all sizes.