Question: I'm looking for a tool that aggregates customer reviews and feedback from multiple sources to improve my business's online presence.

If you're looking for a way to collect customer reviews and feedback from multiple channels and use it to improve your business's online presence, CustomerIQ is a great option. This AI-powered platform collects feedback from sources like Slack, Hubspot, Zendesk and more, using AI-powered highlight extraction, filtering and search. It helps teams understand customer data, spot feature requests and take action to drive revenue. With enterprise-grade security and scalability, CustomerIQ offers a variety of features to help you get the most out of your customer feedback.

Another option is Dovetail, a Customer Insights Hub that collects feedback from multiple sources into one place. Dovetail transforms customer data into insights with features like theme highlighting, pattern detection and instant summarization of video calls. It integrates with tools like Slack, Confluence and Jira, and has strong security with HIPAA compliance and SOC 2 Type II certification. It's a good fit for large enterprises looking for a data-driven approach to improve customer satisfaction.

Enterpret is designed to collect and analyze customer feedback using adaptive AI models. It pulls insights from social media, sales calls, support tickets and community forums, giving you detailed feedback to fuel product growth. Features include a custom unified feedback taxonomy, semantic search and an intuitive analytics suite. It's geared for product development teams and customer experience professionals looking to refine their customer-centric approach.

If you want a more automated approach, ClientZen offers a broad customer feedback analysis and monitoring system across the customer journey. It automates the cleaning, analysis and tagging of feedback, giving you insights to improve product development and customer satisfaction. Features include AI-powered data cleaning, real-time impact monitoring and GDPR compliance, making ClientZen a relatively affordable option for businesses looking to streamline feedback analysis and improve customer experience.