Question: Do you know of a solution that integrates with customer survey software and review platforms to centralize customer interactions?

If you need something that works with customer survey software and review sites to help you manage customer interactions in one place, Enterpret is a good choice. It collects feedback from multiple sources of data, including social media, sales calls and support tickets, and offers detailed insights through AI models. That can help companies manage customer feedback more efficiently and get a better idea of what to do with it to spur product growth.

Another option is Eclipse AI, which collects and analyzes customer interactions from multiple sources including online reviews, surveys and audio/video calls. It offers omnichannel data analysis and AI-driven decision making, and cuts business work by integrating with more than 50 other tools. The platform can help companies consolidate customer voice data and improve portfolio profitability.

If you want a more data-centric approach, Dovetail collects customer feedback from multiple sources into one repository. It surfaces key moments, themes and unmet needs, and integrates with tools like Slack, Confluence and Jira. It's geared for big companies, but can help you make data-driven decisions to improve customer satisfaction and business outcomes.

CustomerIQ is another mature option, with AI-powered aggregation, analysis and quantification of customer feedback. It integrates with tools like Slack, Hubspot and Zendesk, and includes tools for organizing, filtering and prioritizing customer data. It can help marketing and product teams understand what customers want and need, and thus improve revenue and customer satisfaction.