Question: I'm looking for a solution that can automate conversations and reduce operational costs for my large business.

Another big contender is Ada, an AI-powered customer service automation platform that replaces canned chatbots with AI-powered agents that can handle more than 70% of customer requests on their own. Ada integrates with your existing knowledge bases and works in many languages and on many communication channels. The company says it's delivered results including a 2x increase in automated resolution rate and $2.7 million in annual savings, so it's a good option for companies that want to improve customer satisfaction and cut costs.

Yellow.ai also offers an all-in-one suite of tools to improve customer service with the latest automation and AI technology. Its Dynamic Automation Platform (DAP) can handle high volumes of conversations across many communication channels, with human-like conversation style and generative AI chat. The platform is customizable for different industries and is designed to reduce operational costs, increase conversion rates and increase employee satisfaction.

Last, Inbenta offers a conversational AI platform designed to automate customer interactions and cut costs with personalization and productivity. It includes a chatbot for complex conversations, a search interface and a knowledge management system. With a 95% correct answer rate, rapid deployment and support for multiple languages and platforms, Inbenta can be used in a variety of industries, including customer service, IT helpdesk, marketing, sales and HR.