Question: Do you know of a tool that offers AI-driven insights to reduce customer churn and increase revenue?

Gainsight is a customer success platform that combines AI with human expertise. It offers personalized customer interactions, AI-driven growth strategies and targeted communications to drive customer engagement and business decisions. Its advanced analytics and in-app engagement tools help teams focus on the most important areas, leading to higher customer satisfaction and growth.

Churnkey is another good option, especially for product-led growth SaaS businesses. It offers automated cancel flows, payment recovery campaigns and reactivation campaigns to keep customers. Churnkey also offers insights AI for analyzing customer feedback and informing retention and product development decisions, helping companies reduce cancellations and increase monthly recurring revenue.

Insider is a customer data platform that collects customer data and uses AI to predict behavior and personalize interactions across multiple touchpoints. It includes 360° customer profiles, predictive behavior analysis and journey orchestration, making it a good option for driving growth and increasing revenue through personalized customer interactions. Insider integrates with more than 100 data sources and touchpoints, covering a broad range of industries and customer engagement channels.