Zingtree Alternatives

Automates customer experience workflows, providing immediate self-service answers, speeding up resolution, and increasing agent efficiency through AI-powered decision trees.
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Ultimate

If you're looking for another Zingtree alternative, Ultimate is worth a look. It uses generative AI to automate more than 60% of support requests across multiple digital channels, resulting in higher customer satisfaction and agent efficiency. The platform includes UltimateGPT, Dialogue Builder, and an Analytics Suite that can integrate with any CRM for personalized responses and support operations at scale.

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Kustomer

Another option is Kustomer, an all-in-one CRM platform that can help you deliver better customer service with omnichannel messaging and AI-powered automations. It includes features like a single customer view, proactive support, and more than 60 integrations with other apps to help you boost agent productivity and reduce support volume.

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boost.ai

boost.ai offers another powerful option for automating customer service with AI chat and voice bots. It can handle omnichannel consistency, 24/7 support and integration with existing systems to boost self-service rates and maintain high-quality interactions. The platform is geared for companies that need scalability and security in their customer service operations.

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Verloop

Verloop is another powerful alternative, with features like automated chat and voice support, agent empowerment tools and multilingual support. It's notable for deflecting a large portion of support requests, making it a good fit for companies that want to improve response times and overall customer satisfaction in a variety of industries.

More Alternatives to Zingtree

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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Gorgias

Automate customer support with AI-driven answers, centralizing conversations and increasing efficiency, while providing personalized experiences and boosting customer satisfaction.

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Linc

Automates over 85% of customer support requests, providing personalized experiences and freeing human agents to focus on complex issues.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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Stonly

Adaptive knowledge bases and AI-driven process automation cut resolution times and support tickets, enabling faster and more efficient customer service interactions.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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Five9

Improves customer experience in real-time with AI-powered automation, managing interactions across multiple channels and providing personalized service.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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tryvium

AI-powered routing engine analyzes user requests and routes them based on priority, intent, language, and sentiment to deliver exceptional customer service.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

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Automation Anywhere

Combines AI, automation, and RPA to create custom agentic automations, speeding up the automation lifecycle and optimizing processes across multiple systems.

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IntelSwift

Automate customer-facing processes with AI-powered chatbots, personalized product recommendations, and human handoff, transforming support centers into profit centers.