If you're looking for another Zingtree alternative, Ultimate is worth a look. It uses generative AI to automate more than 60% of support requests across multiple digital channels, resulting in higher customer satisfaction and agent efficiency. The platform includes UltimateGPT, Dialogue Builder, and an Analytics Suite that can integrate with any CRM for personalized responses and support operations at scale.
Another option is Kustomer, an all-in-one CRM platform that can help you deliver better customer service with omnichannel messaging and AI-powered automations. It includes features like a single customer view, proactive support, and more than 60 integrations with other apps to help you boost agent productivity and reduce support volume.
boost.ai offers another powerful option for automating customer service with AI chat and voice bots. It can handle omnichannel consistency, 24/7 support and integration with existing systems to boost self-service rates and maintain high-quality interactions. The platform is geared for companies that need scalability and security in their customer service operations.
Verloop is another powerful alternative, with features like automated chat and voice support, agent empowerment tools and multilingual support. It's notable for deflecting a large portion of support requests, making it a good fit for companies that want to improve response times and overall customer satisfaction in a variety of industries.