Zefi Alternatives

CustomerIQ is an AI-based platform for marketing and product teams to collect, analyze and quantify customer feedback from multiple sources. It has native integrations with Slack, Hubspot, Zendesk and other tools, as well as API connections to more than 1,000 other apps. It includes AI-based features for extracting highlights, filtering and searching, which can make it easier to categorize and understand customer information, spot feature requests and take action to maximize revenue.

Another good option is Enterpret, which centralizes and analyzes customer feedback with adaptive AI models to extract insights. It combines feedback from social media, sales calls, support tickets and community forums to provide detailed insights to drive product growth. With a custom unified feedback taxonomy, powerful semantic search and integrations with various feedback channels, Enterpret is a good option for product development teams and customer experience professionals.

Olvy is a user feedback management platform that collects feedback from multiple sources like Slack, Discord, Twitter, Telegram and Play Store. It provides AI-generated summaries, thematic analysis and sentiment analysis to process large amounts of feedback data. With integrations with tools like ClickUp, Linear, Jira and Zendesk, Olvy enables product teams to make data-driven decisions and stay in touch with their customers.

For a quicker analysis process, Sauce automates the collection and analysis of customer feedback, delivering insights in under 5 minutes. It uses advanced AI clustering to spot key feedback trends and integrates with Slack, Intercom and Zendesk. Sauce is good for teams looking to improve product adoption, reduce churn and improve customer experience.