If you're looking for another Tiledesk alternative, boost.ai is a good choice. It's an enterprise-grade conversational AI platform that can help you improve customer satisfaction and automate customer service. The platform provides personalized interactions through AI chat and voice bots and can be easily integrated with existing systems. With features like generative AI, omnichannel consistency and a hybrid approach combining human and virtual agents, boost.ai is designed to keep the quality of interactions high and to increase self-service rates across multiple channels.
Another good option is DeepConverse. This AI-powered platform helps you optimize your customer service by providing personalized chatbots that provide the best customer experience while reducing support costs. DeepConverse includes ticket automation, interactive guides for troubleshooting and support across multiple channels like WhatsApp, Facebook Messenger and SMS. It's zero-code, so non-technical teams can use it, and it's secure and compliant with ISO 27001, SOC 2 and GDPR standards.
If you want to automate customer support and speed up response times, Verloop is a good choice. Verloop.io automates chat and voice conversations, increases agent productivity and personalizes interactions through contextual conversations and live chat. With features like an NLP-powered FAQ, multilingual support and real-time monitoring, Verloop.io is designed to deflect a significant percentage of support requests, taking the load off live agents and improving overall customer satisfaction.
Last but not least, Brainwave is also worth a look, especially if you want to automate lead generation and customer support. Brainwave uses ChatGPT technology to handle up to 70% of customer inquiries, providing AI-powered lead generation, intelligent meeting scheduling and multilingual 24/7 support. It can be integrated with third-party services like Google Calendar and CRM systems, so it's a good option for businesses that want to cut costs and improve customer satisfaction.