If you're looking for a SugarCRM alternative, Salesforce is a good choice. It's a full-featured CRM system that spans marketing, sales and service teams. Among its features are Einstein 1 for a unified customer view, AI Copilot for relationship building, and Data Cloud for linking outside data sources for better customer experiences. Salesforce has industry-specific packages and pricing that can be customized, so it's a good fit for companies trying to modernize operations and improve efficiency and productivity.
Another option is Revenue.io, an AI-powered sales engagement and conversation intelligence platform. It provides sales teams with real-time guidance and automation, including automated sales engagement, AI-powered coaching and follow-up email automation. Revenue.io integrates with Salesforce and offers customized pricing, helping sales teams close more deals and scale coaching for maximum productivity.
Conversica is another option. The company uses advanced AI models to simulate human interactions with customers, for example handling lead engagement and qualification and improving customer retention. It supports multilingual and omnichannel conversations and can be integrated with leading CRM and customer success platforms, so it's a good fit for companies looking to automate workflows and increase revenue.