SugarCRM

Gain customer and business insights with data-driven predictions, and leverage AI-powered features to flag high-priority prospects and lead scoring.
Customer Relationship Management Sales Automation Marketing Automation
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With SugarCRM's intelligent CRM platform, businesses can build lasting relationships with their customers. The platform is designed to maximize user experience, with a wide range of features to help sales, marketing and customer service teams work more efficiently.

Some of the key features of SugarCRM include:

  • Cloud Infrastructure: Scalable and secure, with global reach and extensibility.
  • AI-Powered Predictions: Data-driven predictions to help you gain customer and business insights.
  • Comprehensive Configuration and APIs: Customization and integration with third-party applications.
  • Time-Awareness: A complete history of customer interactions for better situational awareness.

SugarCRM also offers a range of tools and solutions:

  • Marketing Automation: Create and manage campaigns, engage with customers at scale and track results.
  • Sales Automation: Focus on the right prospects, manage pipelines and close deals faster.
  • Customer Service: Deliver personalized customer experiences and empower employees to respond accordingly.
  • On-Premises CRM Deployment: Customize and control the technology stack for maximum flexibility.

SugarCRM integrates with other tools and platforms through add-ons, letting you automate workflows, speed up campaign execution and get ahead of customer needs. You can also use AI-powered features to flag high-priority prospects and lead scoring.

Pricing for SugarCRM depends on the package and the number of users:

  • Essentials: $19 USD / £15 GBP / €19 EUR per user per month (3-5 users) for basic sales force automation and support.
  • Advanced: $85 USD / £68 GBP / €85 EUR per user per month (10-user minimum) for features like AI, omnichannel communications and pipeline management.
  • Premier: $135 USD / £108 GBP / €135 EUR per user per month (10-user minimum) for full sales force automation, advanced forecasting and premium support.

SugarCRM is a good option for businesses that want to centralize customer management, accelerate growth and improve overall customer experience.

Published on June 24, 2024

Related Questions

I'm looking for a CRM platform that can automate marketing campaigns and track customer interactions. Can you recommend a tool that automates sales tasks and provides data-driven insights to improve sales productivity? I need a customer service platform that offers omnichannel communication and self-service portals. Is there a CRM solution that uses AI to analyze customer behavior and anticipate their needs?

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