If you're looking for a RhetorAI alternative, Verloop is worth a look. It's a conversational AI platform for automating customer support that can handle chat and voice conversations. It includes features like automated chat and voice support, agent empowerment tools and multilingual support. That should help boost customer satisfaction and lighten the load on live agents.
Another RhetorAI competitor is Eclipse AI, an omnichannel voice of customer data analysis platform. It aggregates and analyzes data from multiple touchpoints, providing insights that can inform retention and revenue. Among its features are AI-driven decision-making, location-based insights and integration with more than 50 tools, which can free up time and help you make decisions based on data instead of intuition.
If you're looking for a more specialized service to gather customer feedback, check out Voicepanel. It automates the process of recruiting and interviewing people for qualitative research, and it can conduct AI-moderated interviews in multiple languages. It's designed to make user research more accessible and faster for companies that want to get deeper customer insights without a lot of hassle.
Last, CustomerIQ is an AI-powered platform that collects customer feedback from multiple sources and integrates with tools like Slack and Zendesk. It includes AI-driven highlight extraction and filtering so teams can organize and understand customer data, spot trends and prioritize actions to maximize revenue.