If you're looking for another Quiq alternative, boost.ai is a good option. This platform uses generative AI and AI chat and voice bots to boost customer satisfaction and automate customer service. It's got scalability and security through easy integration with existing systems, omnichannel consistency and a hybrid approach that combines human and virtual agents. The platform is designed to increase self-service rates across channels and comes with features like a conversational interface builder and no-code abilities.
Another good option is Ultimate, which uses generative AI to automate support requests across multiple digital channels. It comes with tools like UltimateGPT for answering FAQ-style questions, a no-code Dialogue Builder and an Analytics Suite for optimizing conversation performance. Ultimate integrates with any CRM with one-click connections and API integrations, allowing you to automate complex use cases and scale support operations efficiently.
Khoros is another option, a personalized support experience platform that combines generative AI and data to provide customers with the most accurate response. With a unified support interface, omnichannel view and industry-specific guides, Khoros enables businesses to build support experiences that are seamless and efficient, meeting customer expectations for digital-first engagement. It also prioritizes safe and responsible AI practices, ensuring high-quality interactions.
Last, Yellow.ai offers an all-in-one suite of tools to improve customer service with the latest AI technology. Its Dynamic Automation Platform (DAP) uses a multi-LLM architecture to process high volumes of conversations rapidly and accurately across multiple channels. Yellow.ai also offers enterprise-level security, customizable solutions for various industries, and advanced analytics to reduce operational costs and increase conversion rates.