If you're looking for another Pypestream alternative, boost.ai is worth a look. It's an enterprise-focused conversational AI platform that's designed to increase customer satisfaction while automating customer service. The platform uses AI chat and voice bots to engage with customers in a personalized way, handling high volumes of traffic without breaking the bank. It can be easily integrated with existing systems, offers omnichannel consistency and has a conversation builder with a user-friendly interface.
Another good option is Haptik, a Conversational CRM that leverages Generative AI to transform customer lifecycle management. It offers tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance, and Intelligent Analytics for performance monitoring. Haptik enables customer engagement across multiple channels and offers customizable solutions to increase customer satisfaction and operational efficiency.
If you're an ecommerce company, DigitalGenius is a good option. The AI-powered customer service automation platform offers immediate support and personalized answers to questions customers have before and after a purchase. It can be deeply integrated with a variety of platforms, uses visual AI to identify products, and offers proactive AI to resolve customer issues before they even contact the company. That can help reduce resolution times, increase loyalty and improve overall customer satisfaction.