LiveHelpNow Alternatives

If you're looking for another LiveHelpNow alternative, Intercom is a good option. It's an all-purpose AI-first customer service tool with features like an AI-powered inbox, AI-powered copilot and agent, tickets, phone support, help center, and omnichannel reporting. Intercom's AI is trained on every conversation and improves over time, and it offers a 14-day free trial. It's good for companies of all sizes.

Another good option is Comm100, an omnichannel communications platform that centralizes customer interactions across live chat, bots, automation, email and other channels. It's got a feature-rich set of tools for managing tickets, knowledge bases and outreach, and is designed with security and compliance in mind. Comm100 is a good fit for industries like higher education, banking, healthcare and government, and offers a free trial.

If you're interested in conversational CRM and AI, Haptik is worth a look. It uses generative AI to improve customer lifecycle management with tools like Gen AI Web Q&A, Gen AI Sales Assistant and Smart Agent Chat. Haptik handles multichannel customer interactions and offers enterprise-level security, so it's a good fit for retail, fintech and healthcare.

Kommunicate also has a powerful option with generative AI-powered chatbots that can be trained with existing content and that span multiple channels. It supports more than 100 languages and offers fast and accurate responses, so it's a good option for businesses of all sizes that want to automate and improve their customer service.