Khoros Alternatives

If you're looking for a Khoros alternative, boost.ai is a good choice. The company's enterprise-grade conversational AI is designed to boost customer satisfaction and automate customer service. The platform uses AI chat and voice bots for personalized interactions, scales to high traffic volumes without high costs, and can be integrated with existing infrastructure. Boost.ai also has a hybrid approach combining human and virtual agents, so it's a good option for companies that want to increase self-service rates across channels.

Another contender is Yellow.ai, which offers an integrated suite of tools to help you improve customer service with the latest automation and AI technology. Yellow.ai's multi-LLM architecture lets it handle high volumes of conversations rapidly and accurately across multiple channels. It has features like generative AI chat, enterprise-grade security and advanced analytics, so it can be customized for different industries and designed to reduce operational costs and increase conversion rates.

IntelSwift is another option. The platform helps support centers work better by applying AI to customer service. IntelSwift is available 24/7 through chatbots and FAQs, human handoff, meeting scheduling automation and personalization at scale. It works in multiple languages and comes with advanced analytics tools, so it can be used for marketing, sales and support operations to boost productivity and deliver more personalized customer experiences.