If you're looking for a replacement for Iterate, CustomerIQ is another top option. This AI-powered platform aggregates customer feedback from multiple sources and offers AI-powered highlight extraction, filtering and search. It integrates with common tools like Slack, Hubspot and Zendesk to pull together and analyze customer data. CustomerIQ offers a variety of pricing plans, including a free tier, and enterprise-level security features, so it's good for teams small and large.
Another good option is InMoment, which is designed to give you a more complete view of the customer journey by collecting and connecting unstructured and structured experience data from many sources. It includes AI-powered surveys, reputation monitoring and sophisticated analytics to help you improve the customer experience. InMoment is a Gartner and Forrester recommended company, and it's reported its customers have seen revenue growth and improved profitability.
If you want sophisticated AI-powered insights without having to write code or use query languages, Monterey AI could be a good fit. It's designed to help companies improve customer satisfaction and build better products by extracting insights from a range of sources like user feedback, tickets and surveys. Monterey AI offers several pricing plans, and it integrates with more than 6,000 apps, so it's a good option for product managers and customer success teams.