If you're looking for a HiJiffy alternative, one option is Canary. It's a full-featured hospitality management software designed to improve guest satisfaction and hotel operations. It includes automated guest communications, personalized guest experiences and targeted upsell opportunities, all integrated with other hotel systems. It can help you increase guest satisfaction and communication efficiency while decreasing operational inefficiencies and revenue loss.
Another option is Akia, which specializes in guest messaging and automated interactions. It offers mini apps for interactive messaging and integrates with property management systems like Book4time and Track PMS. Akia features include arrival guides, digital food menus and pet waivers, so it can be used to improve guest interactions and reduce labor with AI-powered automation. That can help hotels and vacation rentals increase efficiency and revenue.
For a more complete guest experience, you could also look at TrustYou. TrustYou offers a suite of guest experience products, including the Customer Experience Platform (CXP), Customer Data Platform (CDP) and chatAI Platform. The products analyze surveys and reviews, offer AI-powered feedback responses and offer fast and personalized recommendations to guests. TrustYou's suite is designed to improve customer satisfaction and loyalty while lowering operational costs.
Last, Asksuite is an AI-powered omnichannel service platform that can improve service experience and reservation sales productivity. It combines AI booking assistants, omnichannel inboxes and inbound reservation CRMs to span multiple communication channels and automate routine tasks. Asksuite is designed to increase direct bookings, improve reservation team management and increase sales and reservation agent productivity, so it's worth a look for hotels that want to improve their operations.