If you're looking for a GPT-trainer alternative, Haptik is another good option. This Conversational CRM uses Generative AI to help manage the customer lifecycle in industries like Retail, Healthcare and Travel. It offers tools like Gen AI Web Q&A for fast customer support, a Sales Assistant for personalized buying guidance and Smart Agent Chat for more productive agents. Haptik has reported strong results, including a 68% repeat rate for WhatsApp commerce and a 125% NPS increase.
Another good option is Verloop, a conversational AI platform that automates customer support. Verloop.io automates chat and voice conversations, increases agent productivity and improves customer satisfaction through features like automated chat and voice support, agent empowerment tools and contextual conversations. It's geared for industries like e-commerce, banking and travel, and has been shown to improve response times and customer satisfaction.
For businesses looking for a flexible customer support tool, Auralis is another option. It automates up to 70% of customer requests instantly and consistently, 24/7. Auralis includes in-app messaging, Support CoPilot and a Helpdesk Assistant, and integrates with existing help desk software. It supports more than 100 languages and offers a range of pricing plans, so it's good for businesses large or small looking to improve customer satisfaction and productivity.