If you're looking for a Customerly alternative, Verloop is definitely worth considering. Verloop.io is a conversational AI platform that automates customer support through automated chat and voice support, agent empowerment tools and multilingual support. It's designed to increase customer satisfaction by deflecting a significant percentage of support requests, making it a good choice for businesses in many sectors.
Another contender is My AskAI. It integrates with existing live chat tools like Intercom and Zendesk to handle up to 75% of support requests on its own. It also supports handovers to human agents, multiple languages and support across multiple channels. Flexible pricing options, including a free tier, make it a good option for businesses that want to improve customer support without breaking the bank.
If you need support in multiple languages, Auralis is another good option. It automates customer support tasks to handle up to 70% of requests immediately, with 24/7 support in more than 100 languages. It also offers agent handoff, CRM integration and better insights. Auralis is good for businesses that want to scale customer support without sacrificing quality.
Last, helpix offers a broad set of tools for automated customer service across many communication channels, including social media and WhatsApp. It combines customer inquiries and help desk data to train its AI and generate answers. With easy integration, advanced NLU and flexible pricing, helpix hopes to improve customer interactions and satisfaction.