Botmind Alternatives

If you're looking for a Botmind alternative, My AskAI is another good option. It can be integrated with tools like Intercom, Zendesk and HubSpot to route up to 75% of support requests, freeing up human agents for more complex issues. The platform also offers features like automated handoff to human agents, automated content integration and 24/7 verified AI answers, making it a good option for customer support teams looking to improve efficiency without disrupting existing workflows.

Another Botmind competitor is Auralis, which automates up to 70% of customer requests and offers 24/7 support in more than 100 languages. It also offers in-app messaging, Support CoPilot and Insights Dashboard features and can be integrated with existing helpdesk software. Auralis is good for companies that want to improve customer satisfaction and reduce handle time by automating routine requests and sifting out more complex issues.

If you're looking for a platform with a broader range of tools, check out Forethought. It automates routine work and boosts resolution rates with tools like Solve for automated responses, Triage for assessing intent, Assist for AI-generated ticket summaries and Discover for workflow optimization. Forethought can be integrated with popular helpdesks like Zendesk and ServiceNow, making it a good option for e-commerce and other businesses.

Last, Gorgias is an AI-powered customer experience platform for e-commerce sites. It consolidates customer interactions across multiple channels and automates at least 30% of support in the first 30 days. With integrations with more than 100 apps and features like onsite campaigns and SMS support, Gorgias can help e-commerce companies manage customer support more effectively and free up agents for higher-value interactions.