Birdeye Alternatives

If you're looking for a Birdeye alternative, InMoment is worth a serious evaluation. It's a broad customer experience (CX) platform that uses AI to gather and integrate data from many sources. The company's platform includes tools like AI-powered surveys, reputation management and conversational intelligence designed to help you better understand the customer journey and deliver better experiences across all customer touchpoints.

Another contender is MoEngage. This insights-first customer engagement platform uses AI to personalize interactions and deliver better experiences across multiple channels. With tools like customer insights and analytics, omnichannel communication and AI-powered campaign optimization, MoEngage is designed to be scalable and secure, making it a good fit for enterprise brands in many industries.

If you're trying to improve customer support, Quiq has a conversational AI platform that uses Generative AI and Large Language Models to provide customers with fast and accurate help. The platform is designed to handle multiple asynchronous conversations and to integrate with many CRM systems, and it's designed to be secure and scalable for enterprises that want to automate customer support but still deliver a human touch.