Yext

Yext is a digital presence platform that helps multi-location brands manage and deliver consistent, accurate and engaging experiences across multiple digital touchpoints. With the use of AI, the platform helps businesses deliver the right information at the right time, personalize interactions and automate workflows to save time and money.

Yext gives businesses control over their brand experience across multiple touchpoints, including search engines, directory listings, maps and AI tools. Some of the key features include:

• Listings: Control and optimize location information across the web.
• Search: Build intelligent search tools for your website.
• Content: Manage content for search and AI-powered experiences.
• Reviews: Manage your reputation to improve local ratings and ranking.
• Social: Amplify your local social presence across all locations.
• Analytics: Get actionable insights with custom reports and dashboards.
• Pages: Engage with customers with SEO-optimized local pages.
• Chat: Automate conversations with AI-powered chatbots.

Yext is particularly suited for businesses with multiple locations, such as retail, financial services, healthcare, food and hospitality. By ensuring that the right information is available in the right places, Yext helps businesses improve search engine rankings, drive foot traffic and engage with local customers.

The platform integrates with existing marketing solutions, allowing businesses to consolidate their marketing data and accelerate cross-channel insights. With Yext, businesses can also get real-time data and trend analysis to inform data-driven marketing decisions.

Yext has partnered with numerous publishers, including Google, Facebook, Bing, Apple and Tripadvisor, among others. This broad network ensures that brand information is synchronized across more than 200 publishers, resulting in better search visibility and online discovery.

Pricing is not publicly disclosed, as Yext offers customized quotes based on individual business needs. Prospective customers can schedule a personalized demo to learn more about the platform and discuss pricing.

Yext has delivered results for its customers, including Häagen-Dazs, which saw a 75% year-over-year increase in website clicks, and OhioHealth, which saw a 72% year-over-year increase in search views. These results are a testament to the potential of Yext to improve digital presence and drive business outcomes.

Published on June 23, 2024