Question: I'm looking for a platform that helps manage and optimize my business's online presence across multiple locations and digital touchpoints.

If you want a platform to manage and optimize your business's online presence across many locations and digital touchpoints, Yext is a good choice. Yext helps multi-location businesses provide consistent, accurate, and compelling experiences across search engines, directories, maps, and AI tools. It offers AI-powered features like Listings, Search, Content, Reviews, Social, Analytics, Pages, and Chat that can help you rank better in search engines, drive foot traffic, and engage with local customers. It integrates with existing marketing tools and offers real-time data and trend analysis to help you stay competitive.

Another good option is Birdeye, an all-in-one review management and messaging platform. Birdeye helps you manage your digital presence with tools for managing reviews across multiple sites, social media management, and listings management. It can help you rank better in search engines, provide a better customer experience, and send targeted customer messages. With integrations with more than 3,000 CRMs, PMSes and apps and more than 150,000 local businesses using Birdeye, it offers scalable solutions with AI-powered insights to drive growth.

Chatmeter is also a good option. This multi-location intelligence platform uses AI to help manage online presence, customer reviews and local SEO. It offers features like accurate listings, easy review management and scalable social media management. With customizable templates, generative AI and in-depth surveys to measure customer sentiment, Chatmeter helps increase online visibility, customer engagement and revenue.

If you're looking for a more comprehensive solution, take a look at Synup. Synup offers a suite of tools to build brand awareness, manage reputation and acquire customers across multiple digital touchpoints. It includes listings management, review engagement, customizable store-locator and landing pages, AI-powered social media management, targeted marketing campaigns and reseller tools. Synup is particularly useful for multi-location businesses that need easy-to-use tools to manage listings, create content and update multiple locations with automated processes.