Chatmeter

Chatmeter is a multi-location intelligence platform that uses AI to help businesses manage their online presence, customer reviews, and local SEO. It's designed to assist companies with multiple locations in understanding what their customers truly care about, detecting potential issues, and responding effectively to customer feedback.

Chatmeter offers a variety of features to help businesses build brand intelligence and reputation management:

• Accurate Listings and Local Pages: Ensures that business information is up-to-date and consistent across various online directories, including Google and Apple Maps.
• Effortless Review Management: Allows for bulk responding to reviews, utilizing customizable templates and generative AI.
• Scalable and Engaging Social Media: Manages social media presence across multiple accounts.
• Comprehensive Surveys: Offers insights into customer sentiment and feedback.

The platform helps businesses analyze every customer interaction, diagnose potential issues, and gain a competitive edge in local markets. It addresses risks such as discrimination, harassment, or safety concerns by immediately alerting users to potential issues in customer feedback.

Chatmeter is geared towards multi-location businesses seeking to improve their online visibility, customer engagement, and revenue. It offers a fully integrated platform that simplifies the management of customer experience and brand reputation at scale.

Pricing information is not available on the website. Interested users can book a demo to learn more about how Chatmeter can benefit their business.

Published on July 1, 2024