Chatmeter Alternatives

If you're looking for a Chatmeter alternative, Birdeye is a good choice. Birdeye is an all-in-one review management and messaging platform that's geared specifically for multi-location businesses. It includes features like multi-platform review management, social media management, and listing management that are designed to help you manage your online reputation and engage with customers. The platform integrates with more than 3,000 CRMs, PMSes and apps, so it's a good choice for businesses of all sizes.

Another good option is Yext. This digital presence platform lets multi-location businesses manage and deliver consistent, accurate and engaging experiences across digital touchpoints. It includes AI-powered tools for listings, search, content, reviews, social analytics and more. Yext integrates with existing marketing tools and offers real-time data and trend analysis so you can ensure your brand information is accurate and visible across a network of more than 200 publishers like Google, Facebook and Tripadvisor.

If you prefer an analytics-first approach, you might like Anecdote. Anecdote offers real-time insights to help you optimize the customer experience by monitoring and analyzing feedback from multiple sources, including App Store reviews, support messages, surveys and social media. Its proprietary Natural Language Processing Engine can spot sentiment trends and areas for improvement, and it integrates with more than 65 feedback sources. The platform can help reduce churn, support tickets and bug resolution time, making it a good option for global customer-centric teams.

Last, Amazely is another AI-powered review management and marketing platform worth considering. It offers social content creation, automated review requests, real-time responses to negative reviews and personalized customer engagement. With multiple pricing tiers and a free trial available, Amazely is a flexible option for businesses looking to improve their online presence and attract more customers with authentic and engaging content.